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Contact us
A real person reads every message.
General — questions, feedback, hello
We read every email and reply within 24–48 hours, usually faster.
Specialised inboxes
- privacy@playolu.com — COPPA / GDPR-K / POPIA / data-export / account-deletion requests
- safety@playolu.com — anything safety, abuse, or content-concern related
- partners@playolu.com — schools, NGOs, libraries, integrations
- press@playolu.com — media + interview requests
No phone — and that's on purpose
We don't run a call center. Most parent questions get a faster, more accurate answer over email — and we keep a record so we can follow up properly. If your concern is urgent or safety-related, mark the subject line URGENTand we'll respond same-day.